Am I Eligible?
Find answers to questions we get asked the most.
We are here to help!
Most Common Questions
How much weight do Mochi members lose on average?
What can I eat when I am enrolled in Mochi program?
What should I know about GLP-1 medication shortage?
What is Mochi?
What does my Mochi subscription include?
How long does it take to get an appointment with a Mochi provider?
What can I expect when I join Mochi?
Can I join Mochi from anywhere from U.S.?
What will my virtual doctor visit look like?
How is Mochi different from other weight loss program?
I'm switching from another program, do I need to start at the lowest dose?
Who is eligible to join Mochi?
Can I join Mochi if I am under 18?
Can I join Mochi if I have pre-diabetes, diabetes, hypertension, or other pre-existing conditions?
What are the medications that Mochi doctors prescribe?
What is Wegovy®? How is it different from other GLP-1s?
What is Mounjaro / Zepbound? How is it different from other GLP-1s?
What are the side effects of the medication?
Are the prescribed medications injectable?
Can the medications that I take as part of the Mochi program interfere with the other medications I take for diabetes, high blood pressure, or other health concerns?
Insurance & Pricing
Will my insurance cover Mochi?
Will my insurance cover medications related to my Mochi subscription plan?
How long does it take insurance to cover the prescriptions related to my Mochi subscription?
What is the refund policy?
How much does joining Mochi cost?
Do you offer compounded medications? If so, how much does it cost?
Can I use my HSA or FSA account to pay for my Mochi membership?
Are there any extra charges for tax or shipping?
What is the price of compound medication?
Who are the doctors on the Mochi platform?
What certifications/qualifications do Mochi nutritionists have?