Recent Updates On Prescription Fulfillment

What We’re Focused On

We know this transition may feel different than the excellent service you are used to with Mochi Health. Our team is doing everything we can to keep things moving, and we want to assure you that all the available updates have been shared here and in the patient portal. Calling or messaging us for shipment updates will not provide additional details.

We care deeply about you and your health. We’re working hard behind the scenes to get every order processed as quickly as possible. Here’s what we’re focused on right now:

• Keeping our care team laser-focused on helping get your medication to you

• Prioritizing order processing and sending prescriptions to our partner pharmacies

• Integrating with the pharmacies' systems to allow for better tracking and updates in the future

‍We understand how critical it is for your treatment plan to stay on track, and we know how frustrating it can be if there are delays. Rest assured that we remain fully devoted to supporting you through this process, prioritizing seamless, reliable care every step of the way.